Completing Questionnaires in the Client Portal

Vaasu Guduguntla

Last Update 19 天前

Sometimes the business you're working with may ask you to complete a questionnaire or form. These are used to collect important details so they can move your project forward smoothly.

You can complete questionnaires directly inside the Client Portal — no downloads or extra accounts required.

📩 How You Receive a Questionnaire

You'll receive an email from the business with a link to complete the questionnaire.
The email may include a button such as:
  • Complete Questionnaire
  • Fill Out Form
  • Open Portal
Clicking the button opens the questionnaire in your browser.

 📝Filling Out the Questionnaire

Inside the Client Portal, you may be asked to:
  • Answer short or long text questions
  • Select options from dropdowns or checkboxes
  • Choose dates or timelines
  • Upload files (such as inspiration photos or documents)
Required questions will be clearly marked.

You can take your time filling everything out.

📎Uploading Files

If the questionnaire includes file uploads:
  • Click the upload area
  • Select files from your device
  • Wait for the upload to complete before submitting
Supported file types and sizes are shown directly in the form.

✅ Submitting Your Responses

When you're finished:
  1. Review your answers
  2. Click the Submit button
Once submitted:
  • Your responses are sent instantly to the business
  • You'll see a confirmation message
  • No additional action is required unless the business follows up

    🔄 Can I Edit My Responses After Submitting?

    In most cases, submissions cannot be edited after they're sent.
    If you need to make a change:
    • Contact the business directly
    • They can resend or update the questionnaire if needed

    📱Completing Forms on Mobile 

    Questionnaires work on desktop, tablet, and mobile devices.
    For the best experience:
    • Use an updated browser
    • Ensure a stable internet connection
    • Avoid refreshing the page while uploading files

    ❓ Having Trouble Submitting? 

    If something doesn't work:
    • Make sure all required fields are filled out
    • Check your internet connection
    • Try a different browser or device
    If the issue continues, reach out to the business for help.

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