Schedule project and contact emails for later

Send now or pick a later date from project and contact compose, using your business timezone.

Vaasu Guduguntla

Last Update 11 days ago

đź“… Schedule project and contact emails

From a project or contact email compose window, send now or pick a later date and time. Quick picks use your business timezone from Business Settings.

🛠️ How to schedule a message

  1. Open Communications > Email on a project or contact
  2. Write your message and choose recipients
  3. Open the Send menu and choose a schedule option—or Pick date & time…
  4. Confirm. Use Undo on the success toast to cancel immediately after scheduling

📬 Review scheduled sends

On the same Communications > Email screen, switch from Email Threads to Scheduled to see pending messages for that project or contact. Each card shows the send time and includes Cancel with confirmation.

⏱️ What happens at send time

  • Near-term sends – within about three days may use the default email provider's native schedule
  • Later sends – longer delays are queued and sent at the chosen time
  • Connected Gmail or Outlook – follow the same timing rules
  • Project activity – scheduled sends appear as scheduled activity; sent messages log as email sent

🗓️ Cancel a scheduled email

  • Undo on the confirmation toast right after scheduling
  • Scheduled tab on the project or contact Communications > Email screen—open Cancel and confirm before the send time
💡 Tip: You cannot edit the message body after scheduling—cancel and create a new scheduled send if the copy needs to change.

📤 From address on scheduled mail

Pick From before you schedule. You can use your verified domain default or an explicit Gmail / Outlook mailbox. The choice is saved with the scheduled send.

📚 Learn More

  • Send from your verified domain (transactional email and campaigns)
  • Track client email replies in the CRM (two-way sync)

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