Schedule project and contact emails for later
Send now or pick a later date from project and contact compose, using your business timezone.
Vaasu Guduguntla
Last Update 11 days ago
đź“… Schedule project and contact emails
From a project or contact email compose window, send now or pick a later date and time. Quick picks use your business timezone from Business Settings.
🛠️ How to schedule a message
- Open Communications > Email on a project or contact
- Write your message and choose recipients
- Open the Send menu and choose a schedule option—or Pick date & time…
- Confirm. Use Undo on the success toast to cancel immediately after scheduling
📬 Review scheduled sends
On the same Communications > Email screen, switch from Email Threads to Scheduled to see pending messages for that project or contact. Each card shows the send time and includes Cancel with confirmation.
⏱️ What happens at send time
- Near-term sends – within about three days may use the default email provider's native schedule
- Later sends – longer delays are queued and sent at the chosen time
- Connected Gmail or Outlook – follow the same timing rules
- Project activity – scheduled sends appear as scheduled activity; sent messages log as email sent
🗓️ Cancel a scheduled email
- Undo on the confirmation toast right after scheduling
- Scheduled tab on the project or contact Communications > Email screen—open Cancel and confirm before the send time
💡 Tip: You cannot edit the message body after scheduling—cancel and create a new scheduled send if the copy needs to change.
📤 From address on scheduled mail
Pick From before you schedule. You can use your verified domain default or an explicit Gmail / Outlook mailbox. The choice is saved with the scheduled send.
📚 Learn More
- Send from your verified domain (transactional email and campaigns)
- Track client email replies in the CRM (two-way sync)
